Privacy Policy
Product Boxes Shop respects commercial and individual privacy. This Privacy Policy outlines the protocols governing how we collect, store, use, and protect data provided when requesting packaging estimates, placing orders, or using our website. If you do not agree with the data practices outlined herein, you must discontinue platform usage immediately.
Within this policy, “Product Boxes Shop,” “we,” “us,” and “our” refer exclusively to Product Boxes Shop and its operating entities.
Information We Collect
To process custom packaging quotes, manufacture orders, and manage fulfillment, Product Boxes Shop collects the following voluntarily provided personal and business information:
- Full Name and Professional Title
- Company Name and Business Entity Details
- Direct Telephone Number
- Corporate Email Address
- Physical Billing and Delivery Addresses
- Custom Artwork Files, Production Specifications, and Dieline Renderings
- Order Records, Quotation Histories, and Customer Support Communications
Automated server logs collect non-identifiable technical data upon website interaction, including IP addresses, browser specifications, operating system details, referring URLs, and session engagement metrics.
Important Notice: Product Boxes Shop does not sell, rent, trade, or lease customer data to third-party marketing entities.
How We Use & Share Your Information
Collected information is utilized exclusively for legitimate commercial operations, including:
- Generating precise custom packaging price estimates.
- Executing, manufacturing, and fulfilling approved purchase orders.
- Coordinating freight shipping and delivery logistics.
- Processing customer service requests and structural consultations.
- Maintaining account security and auditing website performance.
- Complying with federal tax, legal, and regulatory obligations.
We share data strictly with essential third-party service providers (such as freight carriers, payment processing gateways, and web hosting infrastructure) solely as necessary to perform order fulfillment and core platform operations.
Cookies and Similar Technologies
Product Boxes Shop uses functional cookies to maintain session state, store user preferences, and support core website functions. Most web browsers allow control over cookie parameters through settings menus. Disabling cookies may restrict functional access to automated quote calculators and user portals.
Data Security
We maintain strict commercial standards to safeguard information against unauthorized access, loss, alteration, or disclosure. Operational data is protected utilizing SSL (Secure Socket Layer) encryption, firewalled server environments, and strict internal administrative controls. While robust defenses are enforced, no electronic transmission protocol guarantees absolute security.
Payment Information
All financial transactions are routed through secure, PCI-DSS compliant payment gateways. Product Boxes Shop does not store complete credit card, debit card, or banking account numbers on its internal servers.
Your Consent
Submitting data to request pricing, place orders, or schedule deliveries signifies explicit consent to data collection, usage, and processing strictly as described in this Privacy Policy.
Data Disclosure Limitations
Mobile consent records, phone numbers, and SMS opt-in details are retained strictly for direct operational fulfillment. This information is never shared, transferred, or sold to third parties for advertising or promotional purposes. Disclosure occurs only when mandated by valid legal court orders or statutory regulatory requirements.
Data Retention
Product Boxes Shop retains customer records only as long as necessary to fulfill business obligations, maintain tax records, resolve operational disputes, and enforce commercial agreements. Inactive records are securely erased in accordance with standard data purging cycles.
Your Privacy Rights
Depending on your legal jurisdiction (including applicable US state laws and Canadian privacy legislation), you may possess rights to access, inspect, rectify, export, or request deletion of personal information stored in our system. Written requests to exercise these rights must be submitted directly to sales@productboxesshop.com.
Children’s Privacy
Product Boxes Shop provides services exclusively to commercial entities and adults. We do not collect information from or about children under 13 years of age.
Third-Party Websites
Our website may contain external web links. Product Boxes Shop is not responsible for the privacy practices, policies, or content of third-party platforms.
Changes to This Privacy Policy
Product Boxes Shop reserves the right to amend this Privacy Policy at any time. Revisions take immediate effect upon website publication.
Contact Information
For questions regarding data privacy practices, contact our privacy division:
- Email: sales@productboxesshop.com
- Phone: +1 (505) 528-2321 (Mon–Fri, 9am–6pm EST)
- Primary Address: 1209 Mountain Road PL NE # 7109 Albuquerque, NM 87110, USA
- Head Office: 7901 4th St. N STE 7447, St. Petersburg, FL 33702, USA